Chapter 7. Sales

The sales application in SAP SD deals with the business process involved with selling goods and services to the customer. A sales document is a vital component of the sales application that records and processes information related to a sales transaction and also marks the beginning of a sales cycle in the SAP system.

In Chapter 1, "Introduction to Sales and Distribution," you saw a brief overview of the sales cycle and experienced the look and feel of a sales document. In this chapter, we will discuss in detail sales documents, including their use in the SAP system, how they are structured, and how to configure and control them from a sales transaction perspective. We will also briefly touch upon the various sales document types that are available in the standard SAP system, including inquiries, quotations, orders, debit/credit notes, and contracts, to name a few.