Chapter 12 is a fitting final chapter. It’s the service that most people think will have the least impact, but as you can tell, I’m a fan and believe it delivers quite a bit more value than people expect. This is based on my personal experience using Lync Online in my own business as well as those of businesses I work with.

Before ending, it should be restated that Office 365 is a continuously updated service. By far, the most valuable resource for information about Office 365 is http://community.office365.com. There, you can find blogs, wikis, forums, news, and other important details about the services. Often, information appears there before it is formalized into help files or white papers.

On the site, you’ll find a wiki where Microsoft posts its most recent updates to the service at http://community.office365.com/en-us/w/office_365_service_updates/default.aspx. In addition, there is a forum focused on Plan P1 such as plan administration at http://community.office365.com/en-us/f/146.aspx.