Password Best Practices

Throughout this chapter, you will see a process that generates a temporary password for users when new accounts or new passwords are created. Be aware that this temporary password cannot be used to log on to Microsoft Outlook, Outlook Web App, Microsoft Lync 2010, or Microsoft SharePoint Online. The only place you can use the temporary password is the Office 365 portal.

When a user logs in to the portal using the temporary password, she is immediately asked to change the temporary password on the account to a new, personal one that she creates. This ensures that no one but the user knows the password. If the user forgets her password, you must reset it for her, which generates a new temporary password. When this occurs, she cannot log on to the services until she goes to the Office 365 portal, enters the temporary password, and creates a new one.