Free Trial

Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.

  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 17. Troubleshooting Your Interne... > Troubleshooting Internet Problems wi...

Troubleshooting Internet Problems with Windows TCP/IP Utilities

If you think you are connected to your ISP but you still can’t communicate, you can use some of the command-line tools provided with Windows to trace TCP/IP problems. (TCP/IP is the network language or protocol used by the Internet; see Chapter 19, “Overview of Windows Networking,” for an introduction to networking and protocols.)

To run the command-line utilities, open a command prompt box with Start, All Programs, Accessories, Command Prompt. Then, type in the commands as I describe them later. If you’re not familiar with command-line utilities, you can launch Windows Help (Start, Help and Support) and search for the command names, such as ping and tracert. You can also open a command prompt window and type the command name followed by /?, as in this example:


  

You are currently reading a PREVIEW of this book.

                                                                                                                    

Get instant access to over $1 million worth of books and videos.

  

Start a Free Trial


  
  • Safari Books Online
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint