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4. Learn Troubleshooting Procedures

Chapter 4. Learn Troubleshooting Procedures

You don't have to be an expert to perform tasks like a Safe Boot or activating the special Guest account; all you need is the step-by-step instructions in this section. Some of the procedures here help you figure out what the problem is, some of them fix problems, and some do both (as noted in Testing and Fix-it Procedures).

I've divided the procedures into four basic groups:

  • General Procedures: This lists things such as updating your system software, testing in a different user account, and Safe Booting, all of which are also used to troubleshoot problems that aren't font-based. It also includes some "generic" font-specific troubleshooting methods.

  • Delete Caches: Mac OS X has several font caches, Microsoft has its own, and Adobe uses an alarming number of them.


  

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