About the author Mike McClement has 20 years' experience in the field of personal development. He founded Training Hand Ltd in 1995 and, more recently, its sister company Think Confidence. Both companies focus on the provision of personal development training and coaching. Mike's professional expertise is in the areas of self-confidence, assertiveness, motivation and personal effectiveness. His work centres around the development and facilitation of bespoke training for groups and, on a more personal level, one-to-one coaching programmes for individuals. He also delivers speeches and short workshops on confidence and motivation at business events and conferences. In business, he works in both the public and private sectors and at all levels of seniority; from chief executive to junior staff member. His courses are also popular with people who need to build their confidence in their personal lives outside work. His particular interest and motivation lies in the challenge of helping people to realise their full potential. Mike lives in Devon with his wife and three young children. Email: mike@thinkconfidence.com Join Mike on Linkedin