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Chapter 2. Focus Versus Interruptions > You Can Say "Go Away" Without Being a J...
2.5. You Can Say "Go Away" Without Being a Jerk
When someone interrupts us, how do we tell him to go away without sounding like a jerk? The key is to acknowledge their request respectfully.
As discussed in the previous chapter, there are times when our job is to be the interrupt catcher, the person fielding interruptions so that other SAs can focus on projects. However, there are times when we are in designated "project time" and need to stay focused. What do we do when interrupted during those times?
