E-Mail In An Instant 46 Evaluate Possible Problem Causes Once you have received the group's e-mails containing their ideas about what the problem's causes are, cut and paste the pos- sible causes into a new e-mail that you send to the problem-solving team. Everyone on the team will see all the input. This is the online equivalent of brainstorming on a flip chart in a face-to-face meeting. Ask each team member to review the possible causes listed, evaluate them, and come up with the one or two causes that they