8­9 Exercise Read the following four examples of requests. Rate each of them based upon how effective they would be in getting the desired result. 1. I hope you received the e-mail I sent you yesterday with the preliminary design plans for the new reception area. I'd appreci- ate it if you could take a look at them when you get a moment. Poor Okay Good Great Why? 2. Next week I will be out on vacation so it's important that I receive all unprocessed orders by end of day tomorrow (Thursday, August 21). Any orders that I do not receive tomorrow will have to wait until I get back, which will be Monday, September 1st. If you have any questions, please feel free to contact me before noon on Friday, August 22. Poor Okay Good Great 9 Use the E.M.A.I.L. Acronym If you want a quick way to check up on your priority-one e-mails, prior to posting them for the entire world to see, try the E.M.A.I.L. 37