I ndex A acrimonious lawsuits, 201 strike, an, 205 acronyms, 96 actor's art, the, 25 ad-libbing, 30 adversarial situations, 201 Advisor magazine, 36 agenda trap, the, 145 Agnew, Spiro, 112 B bare skin, 88 becoming your own best visual aid, 98 bedside manner, 52, 86 being boastful, 135 ourselves, 19 warm, 23 Bethune, Gordon, 36 boastful, being, 135 body language, 77