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4. Adding Stakeholders to the PMIS > Project Communications Plan

Project Communications Plan

Creating the project communications plan is an important step in sound project planning. This plan facilitates effective and efficient communications with all project stakeholders, describing how project communications will occur while project work is being done. A good communications plan generally includes the following elements:

  • Communication objectives

  • Targeted project stakeholders

  • Key communications format and content

  • Communication methods and frequency

Checklist: Considerations for Project Communications Plan

  • How many people are involved with the project? Where are they located?

  • Are all internal and external communications needs defined for the project?

  • Is all pertinent stakeholder information available?

  • Have we defined project roles and responsibilities?

  • What communications technologies will be used?

  • What is the availability of technology on this project?

  • Is there an electronic project information repository?

  • Are all required deliverable formats defined and available?

  • Is the communications plan aligned with the project size and complexity?

Why is having a project communications plan necessary? Because part of setting up a PMIS is defining who has access to that PMIS and the level of access that they can have. Table 4-1 summarizes the communication needs of the SharePoint Dojo project.

Table 4-1. SharePoint Dojo project communications requirements

Stakeholder

Project information requirements

Chief executive officer

Regular email updates on project milestones and risks

Chief financial officer

Access to project budget information, and the ability to review and update any change to project finances

Chief compliance officer

Ability to monitor project process compliance, as well as to review and update project risks

Program manager

Ability to review project tasks, milestones, and risks

Other project managers

Ability to review and update project information from other teams to share lessons learned and satisfy continuous improvement process

Knowing which pieces of information are required by different stakeholders will help you create appropriate levels of information access and appropriate methods of delivery. For example, you wouldn’t expect the CEO to regularly check the PMIS for updates; he wants the updates sent via email on a regularly scheduled basis. You can configure the PMIS to send the relevant updates automatically. Wouldn’t that be beneficial? Instead of manually emailing status data to the CEO, you can focus on more important aspects of your project. To learn how to set up automated alerts, see the section Subscribing to Alerts in Chapter 7.