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Preface > How we got here

How we got here

Our process evolved from many aspects of our work. We looked at our successes (and failures) on past projects, observed how work was done in a variety of environments, and interviewed people in our own company—and at others. We pulled from existing models of project management and drew on prevailing ideas about work, culture, and people.

We asked questions like: What do clients, technologists, and creative teams need? What parts of projects tend to be challenging to clients and the internal team? How can we facilitate the best possible work as efficiently as possible (for both clients and ourselves)? Where is there value in existing methods, and where are there gaps?

Actually, we keep asking these questions to ensure that the process is still serving us well. The ultimate goal is to create work that’s a perfect balance of quality and efficiency.


  

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