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Contents > Contents - Pg. x

x Contents 3 Clarifying problems and opportunities Identifying problems and opportunities 37 Understanding the impact of a problem 39 Root cause analysis 40 Generating opportunities and solutions 42 Exploring ideas 44 Choosing between solutions 45 Converting ideas into actions 47 35 part 2 Managing projects 4 Project selection 51 49 Developing a project business case 53 Aligning projects with business needs 55