About the Author

Kim Heldman, PMP, is an IT Director for the Governor's Office of Information Technology, State of Colorado. She oversees delivery of information technology services to four departments including Natural Resources, Public Health and Environment, Agriculture, and Local Affairs. She has more than 20 years of project management experience in the information technology field. She's managed small, medium, and large projects over the course of her career and shares her breadth of experience and knowledge in her books through examples, stories, and tips.

Kim Heldman is the author of other project management books, including the best-selling PMP: Project Management Professional Study Guide, 6th Edition, and co-author of CompTIA Project+. You can learn more about Kim at her website: http:/KimHeldman.com.