CHAPTER 12B Studies in Project Human Resource Management Leadership H A N S J . T H A M H A I N , P H D , P M P, BENTLEY COLLEGE More than any other organizational form, effective project management requires an understanding of motivational forces and leadership. The ability to build project teams, motivate people, and create organizational structures conducive to inno- vative and effective work requires sophisticated interpersonal and organizational skills. There is no single magic formula for successful project man- agement. However, most senior managers agree that effective management of multidisciplinary activities requires an under- standing of the interaction of organizational and behavioral ele- ments in order to build an environment conducive to the team's motivational needs and subsequently lead effectively the com- plex integration of a project through its multifunctional phases. MOTIVATIONAL FORCES IN PROJECT TEAM MANAGEMENT Understanding people is important for the effective team management of today's challenging projects. The breed of managers that succeeds within these often unstructured work environments faces many challenges. Internally, they must be able to deal effectively with a variety of interfaces and support personnel over whom they often have little or no control. Externally, managers have to cope with constant and rapid change regarding technology, markets, regulations, and socioeconomic factors. Moreover, traditional methods of authority-based direction, performance measures, and control are virtually impractical in such contemporary environments. 163 American Management Association www.amanet.org