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Chapter 14: Handling the Truly Unexpected


Handling the Truly Unexpected
“Uh oh…”

Project managers are often viewed as professionals who create a plan and then execute to that plan while tracking status and providing updates. Some would say that the role of the project manager is to navigate the plan and the schedule while doing their best to avoid changes or difficulties. You probably know this is never the case. If you could simply create a plan and then execute it without any changes, adjustments, or problems, then your job could be done via an Excel macro. And I suspect you know that most of what you do every day could never be done with a few keystrokes.

images Note Project management is a lot more than color-by-numbers.

To be fair, there is a role under the project-management umbrella for people who do exactly what I just described. The act of taking a project plan and giving an accurate summary of where you are is a nontrivial task. But this task of merely managing the plan and schedule can be done without knowing the goals or objectives of the project, and without once communicating with the client or the team. Depending on the size of the project, this role is vital to a smooth operation. It’s not what I’m talking about here.


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