PART 1 THE WORLD OF PROJECT MANAGEMENT 1.1 INTRODUCTION This book does not pretend to be comprehensive across the body of knowledge for project management (PM BoK), but rather to bring out the soft skills elements in the management of projects, as these can be overlooked or taken for granted when the tools and techniques are taught. In Part 3 of the book, we will show how to develop these soft skills. I believe that the tools and techniques are also important, but these `hard skills' are easier to learn, and fairly well understood and trained. As a first point of reference to tools and techniques, I personally use: 4