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Overview

Besides technical proficiency, or hard skills, one also needs soft skills like initiative, empathy, and adaptability to ensure that he is hired, retained and valued in the BPO sector. In this book you will find valuable insights into managing your emotions, your relationships and your environment for a successful career in the BPO sector in particular and in the competitive world of the corporate sector in general.

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Business

Sub-Categories:
Business > Quality Management

Table of Contents

 

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