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2. Segmenting Your Audience > Why Audience Segmentation Is Important

Why Audience Segmentation Is Important

What is audience segmentation, and why is it important?

Audience segmentation, sometimes called market or customer segmentation, is simply the act of dividing your target audience into groups that share similar needs and demonstrate similar buyer behavior. This way you can target messages and even products and services to specific market segments, instead of sending the same general message and products/services to all potential customers.


Image Note

Yoram Wind and Richard Cardozo, in a seminal 1974 paper, defined B2B market segmentation as the identification of “a group of present or potential customers with some common characteristic which is relevant in explaining (and predicting) their response to a supplier’s marketing stimuli.”


  

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