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Getting upper management to buy in to your social media strategy can sometimes be a bit tricky. Social media concerns are generally around privacy issues, brand protection, security, and the financial and personnel investment. It’s your job to set them straight.
The common response to this objection is, “People are going to say what they want to say about us regardless of whether we are on social media.” By having a presence, you have a voice. You know what they are saying, and you can address it quickly.
What I have found when digging deeper is that the real objection is, “People can say bad things about us on our social media platforms.” What they fear is having a Facebook page or LinkedIn group where disgruntled employees can post negative comments about the company. They are afraid competitors will post unfavorable remarks about the company or hijack customers or that an angry customer will lash out. All those disparaging comments would be hosted on your company’s platform with your logo on the top of the page.