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6. Microblogging Magic: How Twitter Can ... > How to Achieve Business Goals Throug...

How to Achieve Business Goals Through Twitter

Twitter is a relevant tool for businesses to tap into a vast audience of users. After all, every member of Twitter is a consumer and most, if not all, of your users on Twitter are already using the tool to talk about you. For businesses, Twitter is exceptional at connecting users with the companies they are already interested in. Twitter, therefore, can generate sales, act as a customer service tool, promote brand awareness, and even capture new prospects as clients. In the following examples, you will see how companies already using Twitter have found success.

Using Twitter to Generate Sales: The Big Guns

Can you make money through Twitter? If you’re PC manufacturing company Dell, you certainly can. Over a period of approximately 24 months, Dell used Twitter to alert its users to exclusive deals and made over $3 million in revenue that can be sourced directly to the microblogging website.


  

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