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Chapter 14. Staffing the SAP Technical S... > Traditional Approaches to Staffing t...

Traditional Approaches to Staffing the SAP TSO

As a result of historically inconsistent staffing practices, several different ways to staff SAP IT organizations have evolved. The method employed most often to staff the bulk of the organization is called the résumé-to-interview approach; even today, this is still the most common approach. Companies typically engage their HR organization to seek out résumés of qualified candidates, ideally based on really good input from the SAP hiring manager or team. Because this input is subject to technical interpretation, though, a series of phone screens and quite a few one-on-one interviews are required to even begin to qualify hopeful applicants. Not only does this process take time, but it puts a lot of faith into what appears in the résumé.

A second method of staffing thus naturally evolved out of the necessity to ensure that a candidate’s résumé reflected their actual skills. Called the staff-testing approach, it forgoes much of the screening-focused interview process in favor of dumping a prequalified SAP candidate into a typical situation (or real-time hands-on “test,” hence the name). The candidate then has a certain period of time to solve the problem, or configure the system, or design a solution—whatever is applicable to the job being filled. What a prospective employer discovers using this approach helps them to qualify a candidate in terms of the following:


  

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