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Process

Every part of your business has a process. Process is the how of what you do. It is the granular details of: buying supplies, storing supplies, preparing the sandwich ingredients, having a clean shop, having an attractive place to come and eat, ensuring good sandwiches, having sanitary restrooms, and keeping your sandwich line moving.

Drilling down more, process is about

  • Cutting tomatoes
  • Washing lettuce
  • Spreading mustard
  • Wrapping sandwiches
  • Making coffee
  • Restocking supplies
  • Controlling costs, waste
  • Greeting customers
  • Keeping records of what types of sandwiches are selling
  • Preventing spoilage

Processes yield checklists. Checklists are teaching tools. The more process you create early on, the easier it is to teach others when growth occurs.


  

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