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9.4. Summary

As a result of the Internet and its associated technologies, many of the traditional assumptions about business techniques and business economics have been reassessed. Organizations around the world in every industry are asking themselves how they must change to take advantage of the new opportunities of the digital age. Consequently, the Internet is driving a new set of requirements for future information systems supporting these businesses. Often, a significant element of an organization's future survival is dependent on the speed at which information systems can be assembled to support new business initiatives.

However, providing Internet-based e-business solutions also has consequences for the operation of the business and the qualities of the software-intensive systems that support it. One issue of particular note is that Internet-based systems are highly visible to a large potential market every minute of every day. This global reach is perhaps their biggest appeal. Unfortunately, it may also be their Achilles heel.


  

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