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149 Chapter 10. The Technology Response: Flexible Services and Solutions Current business drivers place major challenges on the shoulders of IT professionals to produce scalable, robust solutions that are flexible to changes over time--yet to do so at a faster rate than ever before. How can this be achieved? The key is to ensure that the right business problems are being addressed in the most open, flexible ways possible using appropriate tools and technologies. In this chapter we look at technology ad- vances currently taking place in the domain of enterprise-scale solutions. These technologies will form the backbone of the next generation of enterprise-scale solutions. We then explore some of the key research initiatives likely to influence future generations of products and techniques. Introduction