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A Refresher

Let’s lock in the ideas from this chapter:

  • Going from high-school garage band to symphony to string quartet takes practice. Give the team room to do so (and to produce some wrong notes along the way).

  • Make a conscious decision with the team about whether they need collaboration to get their work done. If not, stick with cooperation and focus on getting that working well.

  • Focus on individuals first when you start to build cooperation and, if needed, collaboration.

  • For teams in collaboration conversations, intervene to offer a new skill or to help them practice.

  • “Call it” when teams slide back into noncollaborative behaviors.

  • As soon as possible, step out of the center, and let the team collaborate on their own.

  • To an accomplished team of collaborators, reveal the heart of collaboration, and encourage them to discover their meaning behind each collaboration maxim.


  

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