A.19. Obtaining the Serial Number for a Worklist Item in a K2 Process

By Blake Carrigan, K2 Consultant

It may be desirable to include the link for a worklist item in the message body of a mail event rather than using a Client Event notification. By default, a Client Event notification contains a link to the worklist item for each destination user, which includes the serial number on the query string. When configuring a mail event, you must manually build the link to the worklist item in the mail message body. However, the required SN query string parameter (the serial number) is not directly accessible in the Mail Event Wizard.