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Chapter 6. Common Misunderstandings of D... > How NANO Achieved Success and Then G...

6.3. How NANO Achieved Success and Then Got in Trouble

When I conducted the gap analysis at NANO, one of the first persons I interviewed was the Director of the organization. I asked him what he really wanted to come out of this effort. He replied:

I know the way we are currently operating is not sustainable with our planned growth. We need to do some things differently.


  

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