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    Process Areas by Process Area Category

    Process Areas by Process Area Category

    Service Establishment and Delivery

    Incident Resolution and Prevention (IRP) (p. 315)

    Service Delivery (SD) (p. 539)

    Service System Development (SSD) (p. 561)

    Service System Transition (SST) (p. 595)

    Strategic Service Management (STSM) (p. 609)


      

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