High Praise for Achieving the Promise of Information Technology

“The gap between the power and promise of IT and its actual deployment in most organizations is tragically huge—and growing wider by the day. This book is the most thoughtful, comprehensive, and well-documented analysis of the problem I have seen. More importantly, it actually tells you exactly what to do about it and how to plan, manage, and deliver effective transformational projects.”

—Dr. James P. Ware
Executive Director, Fisher Center for Management and Information Technology
Haas School of Business, University of California, Berkeley

“No band-aids here! Sackman pinpoints four management practices to adopt to achieve major breakthroughs in IT deployment.”

—Neal Whitten
President, The Neal Whitten Group

“Defines how to establish a supportive context for major information system initiatives. Doing so will increase the likelihood of successful system adoption.”

—Dr. Jeffrey K. Pinto
Associate Professor, School of Business, Penn State-Erie

“Brings effective cross-boundary coordination into the world of transformational systems development by making project matrix management a required management practice.”

—Dr. Jay R. Galbraith
Professor of Management, IMD (International Institute for Management Development) in Lausanne, Switzerland, and Senior Research Scientist, Center for Effective Organizations, University of Southern California

“Stresses the need for strong professional abilities to perform broad, complex information systems project work successfully.”

—Perry Anthony
Executive Director, Institute for Certification of Computing Professionals

“Shows how to use project reviews effectively as part of an integrated management review system.”

—Dr. Hans J. Thamhain
Bentley College, Waltham, Massachusetts