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Overview

Sackman's Transformational Project Paradigm (TPP) is a management practices framework that helps companies harness the power of information technology, while transforming their mainstream operations and services. Basing his presentation on the nature of systems work, the author describes four management practices that encourage growth, productivity, cost control, asset utilization and customer satisfaction. Destined to be a classic, this book presents wisdom and insights that senior staff members will be reading and applying for decades to come.

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Table of Contents

 Index