Verification

Many people in business suffer the same fate. They issue policies, procedures, reports, and other documents that preach. However, they fail to verify if their pontifications have been implemented. Quite often, they stay in their office and disregard the need for verification, assuming everyone will follow orders.

You can discover how well you’ve implemented your ideas in many ways. You can interview people. You can also collect and review statistical information or metrics to determine the impact on your organization. Or you can walk around the company and observe.