Acknowledgment

This research has benefited from five years of support from many companies, government agencies, non-profit organizations, and people. The Project Management Institute (PMI®) provided seed funding for the research on two separate occasions. Companies that participated in the second research phase of this work include EDS, Northwestern Mutual Insurance Company, Oracle Software Consulting, Procter & Gamble, Prudential Insurance Company, Stamford Health Systems, USAA, and Williams Gas Pipelines. They graciously provided funds, the time of key people, and data from their corporate archives. Support was also received from the University of California at Berkeley. The first phase of the research was reported in The Benefits of Project Management—Financial and Organizational Rewards to Corporations, C. W. Ibbs and Young-Hoon Kwak, Project Management Institute, 1997.

Any errors in this report are the sole responsibility of the authors.