1.2. What the Team Expects

While management’s expectations are not very surprising, what your team members expect is much less well defined and often contradictory. Initially, the team members will have a collection of individual expectations. While these expectations could vary widely, there are a few common ones that team members almost always have of their leaders.

First, like everyone else, creative people share a basic need for job security. They want to keep their jobs and are understandably concerned about management’s views of their performance. However, professionals’ views of what makes a job interesting and rewarding often differ somewhat from management’s priorities.