Stakeholder Management Process

The stakeholder management process should include the following steps:

• Identify each stakeholder by name
  
  
• Determine each stakeholder’s level of influence on the project
  
  
• Assess each stakeholder’s knowledge and skills
  
  
• Identify all of their requirements, and have the stakeholders prioritize the requirements
  
  
• Establish the project outcome that will satisfy each stakeholder
  
  
• Determine, manage, and influence each stakeholder’s involvement in the project
  
  
• Determine and establish each stakeholder’s preferred method of communication
  
  
• Communicate project information and what they need to know in a timely manner
  
  
• Perform ongoing project analysis to ensure the stakeholders’ requirements are being met
  
  
• Get their sign-off on the project requirements and scope
  
  
• Use them as expert advisors
  
  
• Use them, where appropriate, in change management and approval
  
  
• Keep them engaged in the project by assigning them tasks such as assisting with managing risk
  
  
• Involve them in the process of creating lessons learned
  
  
• Get their sign-off that the requirements have been met