8 8.1 Plan Quality CHAPTER 8 - PROJECT QUALITY MANAGEMENT Plan Quality is the process of identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance. See Figures 8-2 and 8-3. Quality planning should be performed in parallel with the other project planning processes. For example, proposed changes in the product to meet identified quality standards may require cost or schedule adjustments and a detailed risk analysis of the impact to plans. The quality planning techniques discussed here are those most frequently used on projects. There are many others that may be useful on certain projects or in some application areas. Inputs .1 Scope baseline .2 Stakeholder register .3 Cost performance baseline .4 Schedule baseline .5 Risk register .6 Enterprise environmental factors .7 Organizational process assets Tools & Techniques .1 .2 .3 .4 .5 .6 .7 .8 Cost-benefit analysis Cost of quality Control charts Benchmarking Design of experiments Statistical sampling Flowcharting Proprietary quality management methodologies .9 Additional quality planning tools .1 .2 .3 .4 .5 Outputs Quality management plan Quality metrics Quality checklists Process improvement plan Project document updates Figure 8-2. Plan Quality Inputs, Tools & Techniques, and Outputs ©2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK ® Guide) -- Fourth Edition 192