15 Chapter 15. Application walkthrough This chapter provides an application walkthrough of the ITSO Insurance system for a an end-to-end customer claims processing scenario. We exercise use cases in both the Mobile Agent online Web application accessible via a Web browser, and the disconnectable Mobile Adjuster application running in WebSphere Everyplace Deployment Client for Windows and Linux on the adjuster laptop. The objective of the chapter is to validate the use cases defined in 8.3, "Use cases" on page 204, for the ITSO working example, and highlight the underlying capabilities (local Web UI, DB2e data sync, MQe transactional messaging, Web services on client) that define the Distributed Rich Client application pattern. The chapter is organized into the following sections: Prerequisites for application walkthrough UC_1: Create new claim UC_2: Log on to disconnectable client application UC_3: Retrieve new claims UC_4: Enter claim data UC_6: Upload image UC_7: View claims UC_8: View customer profile UC_9: Sync claims data UC_10: Refresh claim status © Copyright IBM Corp. 2006. All rights reserved. 407