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    Part II: Design Principles > Service Contracts (Standardization and Design)

    Chapter 6. Service Contracts (Standardization and Design)

    6.1 Contracts Explained

    6.2 Profiling this Principle

    6.3 Types of Service Contract Standardization

    6.4 Contracts and Service Design

    6.5 Risks Associated with Service Contract Design

    6.6 More About Service Contracts

    6.7 Case Study Example


      

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