The Responsibilities of Managers and Executives in Mitigating Glitches

One message consistently came through during the majority of the interviews for this book. That message is that, although management understands and appreciates the value of IT governance, the majority of developers are less than enthusiastic about embracing it.

The key to making IT governance work effectively in an organization is to pinpoint the disconnect between management’s perceived value of it and the reluctance with which it is actually executed on a day-to-day basis.