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10.6 Summary

Image A member of the test team needs to possess IT knowledge, knowledge of the application domain of the system or test object under test, and knowledge and experience in the area of software testing.

Image In addition, in order to be successful, a tester needs to have social competence.

Image The different tasks in the test process are reflected in the different roles within a test team: test manager, test designer, test automator, test (laboratory) administrator, and tester.

Image Besides their professional role, each team member also plays a social role in the team. Not only professional qualification but also the suitable combination of different personalities and a suitable task distribution within the team are vital to team success.

Image Detected problems or failures must be communicated to test-team-external addressees (developers, project management, users). The style of communication must be objective, solution oriented, and focused on improving quality. Personal or unobjective criticism or finger-pointing must be discouraged.


  

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