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Chapter 15: Mental toughness and team working - Pg. 139

Mental toughness and team working W 15 e have often found ourselves, when operating as organizational devel- opment consultants, engaged in business improvement programmes that have the development of team working as a core component and belief. Curiously, a casual observation in many instances has been that senior man- agement teams, which decide they would like to see a team working culture develop throughout the organization, often provide the least compelling ex- ample of team working.