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Chapter Four. Myths and Realities of Lea... > Competence 1: Performance Management...
Competence 1: Performance Management and Coaching
Effective virtual team leaders actively balance the tension between business and people. Although team member autonomy, empowerment, and participation are important concepts in making a virtual team successful, there is a task that needs to be completed. An effective virtual team leader is the team’s leader, performance manager, and coach. Effective team leaders understand that they can provide some autonomy within a structure that facilitates results. Managing performance occurs at the team level and at the individual level.
Managing Team Performance
At the team level, the leader is accountable for completing the task within certain technical requirements. Activities at the team level that can make this happen include the following:
