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Chapter 2 The Management Matrix - Pg. 31

The Management Matrix 31 Chapter 2 The Management Matrix erhaps you've been on a team where roles and responsi- bilities were unclear or misunderstood. If so, you probably experienced doubt, confusion, and frustration, all of which eat away at the energy of passion. Think of a relay team: four run- ners, each running one lap with a baton getting passed from runner to runner. If even one person is unclear of his or her role P