3.1. Logging in to RT

If you are working in an environment where there is an existing RT installation, your RT administrator most likely will give you a username and password as well as instructions on where the RT login URL is. When you first connect, you will see a login box, something like the one in Figure 3-1.

If you have a brand new RT instance, you can log in with the default username root and password password. You should change this password immediately by clicking on the Preferences link, especially if your RT instance is accessible from the Internet.