Over the past decade Siemens Medical Solutions has totally reworked its content management and information delivery system, converting it from a problem and liability into a source of competitive and strategic advantage. At the heart of Siemens’ implementation is a thorough re-architecture of its information assets. The company now manages information in the form of XML, at a very fine level of granularity. The case study provides powerful confirmation that there are substantial returns associated with investing in an information architecture that minimizes redundancy and maximizes reuse. The case study also shows readers how this large, world-wide organization achieved these goals.

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