Using TSP Data

Once you have auditable data from the knowledge-working teams, you will have a powerful tool for managing and improving the business. You also will be able to communicate rapidly and precisely about the operational aspects of the business, even through several layers of management.

TSP Data

The TSP data will enable you to understand operational costs and identify improvement opportunities in all areas that use the TSP. To appreciate these opportunities, consider what your people know. For every project, they know how much time was spent on each activity, the sizes of the products produced, and the numbers and types of defects that the developers injected and removed. They also know how the project’s results compared with the original plans and which support tools and methods were used. To visualize the kinds of analyses you can perform using TSP data, consider the following 11 examples.