Chapter 16. Identifying the Risks

Numerous statistics are presented to show that outsourcing risks are either not appreciated or are otherwise mismanaged. One risk issue that is significantly underestimated is the adverse effect that the impact of time can have on an outsourcing project. Some statistics have suggested that as many as 25% of projects fail within two years and as many as 50% in five years.

Typical risks include misalignment of business goals with outsourcing projects, lack of clarity over the scope of the project and inadequate skills and training procedures.