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Chapter 5. Planning User Recovery > Managing and Recovering End-User Computing

5.1. Managing and Recovering End-User Computing

People play a vital role in the operation of business processes. Increasingly, the people portion of business processes involves the use of desktop or notebook computers. End-user computing varies widely, depending on the tasks that each employee performs during his or her workday. Some examples include

  • Using e-mail to send and receive notifications from applications and other users

  • Accessing company Web-based applications

  • Accessing external Web-based applications

  • Accessing client/server applications

  • Accessing and working with documents on file servers

  • Accessing and working with documents on the workstation


  

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