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For TelePresence conferences to be natural, realistic, and effective, the network infrastructure must service the high-definition audio and video packets sent between TelePresence endpoints with high availability and quality. The previous chapter focused on availability designs for TelePresence networks; this chapter focuses on quality of service (QoS) designs for TelePresence networks.
A major benefit of the Cisco TelePresence Solution over competitive offerings is that the real-time, high-definition video and audio are transported over a converged IP network rather than a dedicated network (although dedicated networks are also supported). The key enabling technology to achieve convergence is QoS.