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About the Author - Pg. xii

xii About the Author Ned Snell has been making technology make sense since 1986, when he began writing beginner's documentation for one of the world's largest software companies. After writing manuals and training materials for several major technology companies, Snell switched sides and became a computer journalist, serving as a writer and editor for two national magazines, Edge and Art & Design News. A freelance writer since 1991, Snell has written 12 computer books and hundreds of articles, and is the courseware critic for Inside Technology Training magazine. Between books, Snell works as a professional actor in regional theater, commercials, and industrial films. He lives with his wife and two sons in Florida.